At WindowBlind.ae, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or use our services across Dubai and the UAE. By using our website, you consent to the practices described in this Privacy and Policy section.
Official Privacy and Policy for Window Blind Dubai
1. Information We Collect
We collect personal and non-personal information to provide a seamless and efficient service experience. The types of data we collect include:
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Personal Information: This may include your name, phone number, email address, and physical address when you contact us or book a service.
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Service Information: Information related to the nature of your request, such as the type of blinds, installation details, or measurements.
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Device & Usage Data: We collect data such as IP address, browser type, device information, pages visited, and time spent on the site, primarily for analytics and performance monitoring.
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Communication Data: If you contact us via email, forms, WhatsApp, or phone, we may keep a record of that correspondence for service and quality purposes.
2. How We Use Your Information
The data we collect is used only for purposes directly related to our service and communication. Specifically, we use your information to:
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Respond to inquiries and provide customer support
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Schedule appointments and manage service delivery
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Send confirmations, estimates, or follow-ups
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Improve the functionality and performance of our website
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Analyze trends and measure user engagement
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Ensure safety and prevent fraudulent activity
We do not use your data for unsolicited marketing or unrelated purposes.
3. Legal Basis for Processing
We process your personal data based on:
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Your consent (e.g., when you submit a form)
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Contractual necessity (e.g., to provide the service you requested)
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Legal compliance (e.g., tax or regulatory requirements)
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Legitimate interests (e.g., improving our services and website)
4. Data Sharing and Third Parties
We do not sell, rent, or trade your personal data to third parties. However, in certain cases, we may share your information with trusted service providers or subcontractors to fulfill your request (e.g., installation teams).
All third parties are contractually obligated to protect your data and use it only for the purposes we define.
We may also disclose your data if required to do so by law or to protect the rights, property, or safety of WindowBlind.ae or others.
5. Data Security
We take your privacy seriously and implement a variety of technical and organizational measures to keep your information secure:
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SSL encryption for secure data transmission
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Restricted access to data based on role and responsibility
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Routine updates and monitoring of our systems
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Secure storage of electronic communications and customer records
While we strive to use commercially acceptable means to protect your information, no method of transmission over the internet is completely secure.
6. Cookies and Tracking
WindowBlind.ae uses cookies to improve your experience on our website. These cookies help us:
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Remember your preferences
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Understand site traffic and usage patterns
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Enhance overall performance and usability
You may choose to disable cookies through your browser settings. However, doing so may affect certain features or functionality of our site.
7. Your Rights
You have the right to:
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Access the personal information we hold about you
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Request corrections or updates to your data
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Request deletion of your data (where applicable)
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Withdraw consent for data processing
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Lodge a complaint with a data protection authority in the UAE
To exercise any of these rights, please contact us using the details provided below.
8. Data Retention
We retain your data only as long as necessary to provide our services and meet our legal and operational obligations. Once the data is no longer required, it is securely deleted or anonymized.
9. Children’s Privacy
Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors. If you believe a child has submitted information to us, please contact us immediately.
10. Changes to This Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. Continued use of our website after changes indicates your agreement with the updated terms.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us:
WindowBlind.ae
📧 Email: Info@floorcenter.ae
📞 Phone: +971 50 716 8667
📍 Address: Dubai, United Arab Emirates